Oct 9, 2023
How to control your emotions during an Insurance Rate Increase Conversation
Emotion is the killer of a well structured Insurance Rate Increase Conversation. In this 15-Min Lunch and Learn I will explain in detail how to manage your emotions when having a rate increase conversation with an insurance customer.
Key points in the session
0:08 Emotion is what is killing your rate increase conversations,
1:18 The 5 ways to influence an insurance customer's rates,
1:55 Why many of your competitors are lying to write new business,
6:50 Help the customer understand the consequences of making bad insurance decisions,
9:45 How raising the deductible could cost your customer thousands of dollars out of pocket,
11:19 How jumping to remarketing first, is causing staff members to lose their value and jobs with insurance agencies,
15:35 Eight reasons you should join Inspire a Nation Business Mentoring!